Malwarebytes is an anti-malware that provides excellent protection from internet threats, PUPs, and other malware. Scanning the device with Malwarebytes anti-malware will remove all the dangerous threats from your device. But sometimes this antivirus shows few issues while running on Windows 10 devices. Users often get the Malwarebytes not opening error message while scanning Windows 10 devices.
Reasons for getting Malwarebytes not opening error:
Your OS is running out-of-date
Corrupted registry files
Incomplete Malwarebytes installation
Incompatible Malwarebytes setup
Missing program files
You have another antivirus on your device
Third-party program or junk files are conflicting with Malwarebytes
Troubleshooting Malwarebytes not opening error:
Check for the Windows update
Sometimes outdated OS can also lead to Malwarebytes issues. When your antivirus shows issues in the opening then check for the new update immediately. On Windows 10 devices, click on Settings. Select Update & Security option and check for the new update. If the update is available then click on the Update Now button. Click on the Restart button and then try to run Malwarebytes antivirus.
Check the resource requirements of Malwarebytes
Sometimes users transfer Malwarebytes licenses from one device to another. You can only transfer the license when the specifications of both devices are the same. You can’t transfer the Malwarebytes for Mac to Windows devices. If you have transferred the license from one device to another then check whether the device fulfills all the requirements of Malwarebytes or not. Check the resource requirements of your Malwarebytes plan and then check the device specifications. If Malwarebytes is not compatible then you can’t use it on your device. Search for a Windows 10 compatible Malwarebytes plan.
Repair the Windows registry files
The registry files of your device can get corrupted due to some runtime error or changes in the settings. If the Malwarebytes related registry files get corrupted then you need to repair the files. Restoring the corrupted registry files is not easy. If you don’t know proper guidelines then you should ask the professionals. If you want to edit the files manually then you should create the backup key for Malwarebytes files and then restore the corrupted files. User can get the backup key by following the steps given below:
Open your Windows 10 device
Click on the Run bar
Type cmd and press the Enter button
A permission prompt may appear
Choose Allow button
The command screen will be displayed
Type Regedit on the cmd screen and then press the Enter button. The registry editor window will appear on your screen. Now from the list of registry keys, search for Malwarebytes related keys. Save the keys with .reg extensions and then export them to the desktop. Now restore the corrupted registry keys. Once complete, restart the PC to apply the changes and then try to run Malwarebytes anti-malware.
Remove another antivirus
People often use Malwarebytes with another antivirus. The interface of Malwarebytes antivirus is a bit different from other antivirus programs. You can use another antivirus with Malwarebytes by making some changes in Malwarebytes settings. But when you are getting an error on Malwarebytes then you should check your settings. If you are still getting the error then you need to remove another antivirus from your device.
Uninstall the conflicting program
Some users reported that the Malwarebytes error is appearing with a particular program. This kind of issue occurs when the user has installed a third-party or malicious program on his device. On Windows 10 PC, click on Settings and go to the Apps folder. Now search for the program from the list which is causing the error. Right-click on the program and select the Uninstall option. Follow the on-screen instructions and then restart your device.
Delete all the junk files
If you haven’t cleaned the junk from your device then those junk files can also interrupt your Malwarebytes antivirus. The user must remove the junk files from the PC regularly. Temporary files seem harmless but sometimes those files can start interrupting with other programs. On Windows 10 devices, use the clean manager tool for removing all junk at once. It is an inbuilt tool that scans all the files on your device and finds out the junk. You can run the clean manager tool by following the given steps:
Click on the run bar
Type cmd and press Enter key
You may get a permission prompt
Click on Confirm button
The command screen will be displayed
Type cleanmgr on the cmd screen and then hit the Enter button. The tool will scan your whole Windows 10 device and then show you the items you can delete. Choose Temporary files and other junk items from the list. Hit the OK button and then try to run Malwarebytes antivirus.
Reinstall Malwarebytes antivirus
You can also get the error when the user has installed a corrupted Malwarebytes setup. Sometimes the user deletes the Malwarebytes program files mistakenly which leads to the error. Reinstall the Malwarebytes setup on your Windows 10 PC and then check for the error.
- SeemaRai consultancy Services